Shipping Policy
Our daily cut-off time for processing orders is 5pm GMT. Orders received after 5pm GMT will be processed the following day. Your product is produced and delivered to our partner shipping company DHL Express within 3 business days. Shipping times vary depending on the delivery area. On average the shipping time varies from 3 to 9 business days. You should consider public holidays as exceptions for both production and shipping durations.
We charge a flat shipping fee, independent of product and region. In most cases our products cross international customs borders without delay.
Your order is rarely held up at customs. In these cases DHL Express contacts you (the recipient) via the telephone number or email address provided during the checkout process on our website. The costs resulting from the product being blocked at customs are paid by the recipient to DHL Express and the shipping process continues where it left off.
We charge a flat shipping fee, independent of product and region. In most cases our products cross international customs borders without delay.
Your order is rarely held up at customs. In these cases DHL Express contacts you (the recipient) via the telephone number or email address provided during the checkout process on our website. The costs resulting from the product being blocked at customs are paid by the recipient to DHL Express and the shipping process continues where it left off.